Support Framework From YORO New Energy Company

a. Offer complimentary technical consultations, ensuring customers have a comprehensive understanding of our products and services. Our team of experts is always on standby to address any queries, ensuring that every potential client is well-informed and confident in their choices.

b. Supply clients with free product samples, company overviews, accreditation documents, and more. We believe in transparency and openness, which is why we also welcome clients to visit our premises. Here, they can gain firsthand insights into our product design, manufacturing processes, testing facilities, and quality management systems. Such visits often foster trust and strengthen our business relationships.

c. Extend invitations to clients to review projects that utilize our products. We value feedback and believe in continuous improvement. By gathering feedback from users and operators, we can refine our offerings and ensure they meet the evolving needs of the market.

d. Depending on the client’s site conditions and technical specifications, we can deploy seasoned technicians to provide free design insights and technical guidance. Our commitment doesn’t end with a sale; we believe in providing post-sale support, ensuring that our products are optimally utilized and clients achieve the best possible outcomes.

e. In addition to the above, we also conduct regular training sessions and workshops for our clients. These sessions are designed to enhance their product knowledge, share industry best practices, and discuss emerging trends. Our goal is to empower our clients, ensuring they are always ahead of the curve.

a. Proactively monitor and update on the order’s production status, ensuring seamless coordination with subsequent logistics and shipping procedures.

b. During product fabrication, we invite the client’s technical team to witness inspections at every stage, sharing with them our product evaluation criteria and the results obtained.

a. Offer complimentary technical setup, installation, and guidance for all products purchased.

b. Our products come with a five-year warranty and boast a lifespan of 25 years.

c. We stand by our “three guarantees” commitment: refunds, replacements, and repairs due to genuine quality issues with our products.